At Westbourne Grove Dental and Skin, we pride ourselves on delivering exceptional care to our patients in a timely manner.
To ensure the smooth running of our practice and provide the best service possible, please be advised that advance payments are required for General Dentist and Hygiene Treatments and Specialists Consultations fees. Full fees are to be settled at the time of booking. Kindly provide a notice of 72 hours (business days) for any cancellations or modifications to your appointment. Patients or their authorised representatives are liable for full charges up to the entire treatment cost if appointments are missed or cancelled without adherence to the notice period.
For specialist/consultant surgeons’ procedures/treatment procedures, full payments are due at the time of booking and can only be cancelled with a minimum of 14 days’ notice (business days) before the appointment. Failure to provide this notice will result in forfeiting the applicable fees, which may exceed more than half the treatment value of the surgery treatment.
For further assistance, please contact us at 020 7229 1730 or visit our online booking portal at https://westbourne-grove-dental.dentr.net.
The appropriate deposit is payable at the time of booking; appointments cannot be held without a deposit and may be offered to other patients. A fully refundable deposit is required for all appointments with all our dentists, specialists, aestheticians, and hygienists. The deposit secures the booking and is non-refundable if the cancellation policy is not adhered.
For any appointments 60 mins or more we will require a minimum 50% deposit of the treatment fee.
For hygienists’ appointments 100% refundable prepayment is required at the time of booking an appointment.
All accounts are to be settled prior to leaving the clinic by credit/debit card or cash.
Sedation charges must be paid upfront at the time of booking and can only cancel 21 days (business days) in advance of the appointment. Failure to do this will result in full loss of the relevant fees charged. (extenuating circumstances – and any ill health- will needs a relevant legal/ doctors letter. Fees will be determined on a case by case basis)
We understand that patients cannot attend if suffering with COVID-19.
If a patient requests flexibility on their deposit due to COVID-19 they are required to present a valid positive PCR test certificate (correct name and date).
Please view our Complaints Policy here.
Please view our Privacy Policy here.
At Westbourne Grove Dental and Skin, we pride ourselves on delivering exceptional care to our patients in a timely manner.
To ensure the smooth running of our practice and provide the best service possible, please be advised that advance payments are required for General Dentist and Hygiene Treatments and Specialists Consultations fees. Full fees are to be settled at the time of booking. Kindly provide a notice of 72 hours (business days) for any cancellations or modifications to your appointment. Patients or their authorised representatives are liable for full charges up to the entire treatment cost if appointments are missed or cancelled without adherence to the notice period.
For specialist/consultant surgeons’ procedures/treatment procedures, full payments are due at the time of booking and can only be cancelled with a minimum of 14 days’ notice (business days) before the appointment. Failure to provide this notice will result in forfeiting the applicable fees, which may exceed more than half the treatment value of the surgery treatment.
For further assistance, please contact us at 020 7229 1730 or visit our online booking portal at https://westbourne-grove-dental.dentr.net.
The appropriate deposit is payable at the time of booking; appointments cannot be held without a deposit and may be offered to other patients. A fully refundable deposit is required for all appointments with all our dentists, specialists, aestheticians, and hygienists. The deposit secures the booking and is non-refundable if the cancellation policy is not adhered.
For any appointments 60 mins or more we will require a minimum 50% deposit of the treatment fee.
For hygienists’ appointments 100% refundable prepayment is required at the time of booking an appointment.
All accounts are to be settled prior to leaving the clinic by credit/debit card or cash.
Sedation charges must be paid upfront at the time of booking and can only cancel 21 days (business days) in advance of the appointment. Failure to do this will result in full loss of the relevant fees charged. (extenuating circumstances – and any ill health- will needs a relevant legal/ doctors letter. Fees will be determined on a case by case basis)
We understand that patients cannot attend if suffering with COVID-19.
If a patient requests flexibility on their deposit due to COVID-19 they are required to present a valid positive PCR test certificate (correct name and date).
Please view our Complaints Policy here.
Please view our Privacy Policy here.
